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Summer Intern - Financial Services

Branded Financial is growing – fast
We’re on a mission to become the best specialist lending company in Australia and New Zealand, and we’re looking for ambitious, driven people to help get us there.
We’ve got bold goals and a clear vision for the future. That means exciting opportunities for those ready to champion new ideas, challenge the status quo, and grow alongside us.
If you’re hungry to make an impact, thrive in a fast-paced environment, and love turning ideas into action – you’ll feel right at home here.
Make your summer count!
Join our bustling collections or customer service team and gain valuable hands on experience inside a growing financial services business, located in the heart of Sydney CBD.
If you are a university student preparing for the summer break, this is a chance to gain valuable experience and potentially return for future holidays and busy periods.
You'll gain real customer and financial-services experience, receive training and coaching from experienced team members, and develop practical skills you can take into your future career.
No previous finance or collections experience? That's okay. We're looking for attitude, curiosity and resilience. We'll teach you the rest.
What you’ll experience:BFS are looking for 4 university students to join us full time (but open to 2/3 days a week part time) from November through to February, with the possibility of ongoing part-time work after summer.
By joining our
Customer Care or Collections team, you’ll help support our customers with
everyday enquiries, including those who might have fallen behind on repayments.
You’ll learn how to:
- Communicate confidently with customers over the phone
- Understand individual customer circumstances
- Explore practical repayment solutions
- Work with customers on reviewing their loan information
- Navigate challenging conversations with empathy and build problem solving skills
- Understand financial services policies, compliance requirements and responsible customer practices
- Build confidence in making decisions
with real customer situations
While some
conversations may be challenging, you will have training, coaching and support
to help you build your confidence and judgement throughout the summer.
What you’ll take away:
This is a great opportunity to gain real professional experience, which will be
transferrable for your future career aspirations.
You’ll develop skills in:
- Communication
- Problem solving
- Negotiation
- Commercial judgement
- Customer Experience
- Financial services
- Team work and collaboration
Who we’re
looking for:
You might be
studying commerce, law, psychology, the Arts or any other discipline. More
important than your degree is your attitude.
You’ll thrive here if you’re:
- Confident communicating with different people
- Curious and willing to learn
- Reliable and professional
- Conducting yourself with a high level of integrity
- Comfortable thinking on your feet
- Empathetic while still being able to have firm conversations
- Keen to gain genuine workplace
experience
Experience in retail, hospitality or customer service roles is a bonus but isn’t essential.
More than just a summer job. A head start on your career.
Apply Now! We’d love
to introduce ourselves and get to know you better.
Our values are the fabric of what makes BFS, BFS
They guide our decisions, shape how we work, set the standards we hold ourselves and each other to, and build the trust that brings us together.
Champion the Customer: We put people at the heart of every decision
Win Together: We achieve more when we work as one
Do What’s Right: We act with integrity and take responsibility
Be Curious: We keep an open mind to new possibilities
Together, these values help create a workplace where people can grow, contribute and do their best work.
Respectfully, no agencies please.